Legal

Privacy Policy

Last updated: June 23, 2026

1. Controller

Responsible for data processing on this website is:

LevelX Global

Email: [email protected]

2. Data We Collect

When you visit our website, we may collect the following types of data:

  • Usage data (pages visited, time spent, referral source)
  • Contact information you voluntarily provide (name, email address)
  • Technical data (IP address, browser type, device type)
  • Communication data when you contact us via email

3. Purpose of Data Processing

We process your data for the following purposes:

  • To provide and improve our website and services
  • To respond to your inquiries and communication
  • To send you information you have requested
  • To comply with legal obligations

4. Legal Basis

We process your personal data based on the following legal grounds under the GDPR:

  • Art. 6(1)(a) GDPR — Your consent (e.g. cookie consent)
  • Art. 6(1)(b) GDPR — Performance of a contract or pre-contractual measures
  • Art. 6(1)(c) GDPR — Compliance with a legal obligation
  • Art. 6(1)(f) GDPR — Legitimate interests pursued by us

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — to understand how visitors use our site (only with your consent)

You can manage or withdraw your cookie consent at any time via the cookie banner on our website.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by applicable law. Contact inquiries are typically retained for up to 3 years unless a longer retention period is required.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of your personal data
  • Right to rectification — correct inaccurate or incomplete data
  • Right to erasure — request deletion of your data ("right to be forgotten")
  • Right to restriction — limit how we process your data
  • Right to data portability — receive your data in a structured format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Services

We may use third-party services to operate our website (e.g. hosting providers, analytics tools). These providers are contractually bound to process data only on our behalf and in accordance with applicable data protection law.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your personal data has been processed unlawfully. In Germany, the relevant authority is the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page. We recommend checking this page periodically for any changes.