Cookie Policy
Last updated: June 01, 2026
1. Introduction
This Cookie Policy explains how LevelX L.L.C-FZ ("LevelX", "we", "us", or "our"), located at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., uses cookies and similar tracking technologies when you visit our website at levelx-global.com (the "Website").
By continuing to use our Website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or using the opt-out mechanisms described below.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give website operators information about how their site is being used.
Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). They can be set by the website you are visiting ("first-party cookies") or by third-party services operating on that website ("third-party cookies").
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the Website cannot function without them.
- Session management and authentication
- Security and fraud prevention
- Load balancing and server performance
- Cookie consent preferences
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our Website — for example, which pages are visited most often and whether visitors receive error messages. All information collected is aggregated and therefore anonymous. We use this data to improve how our Website works.
- Google Analytics (page views, session duration, traffic sources)
- Hotjar or similar heatmap tools (anonymized user behavior)
- Internal performance monitoring
3.3 Functional Cookies
These cookies allow the Website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
- Language and region preferences
- User interface customization
- Embedded media players (e.g., Vimeo, YouTube)
3.4 Marketing and Targeting Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.
- Meta Pixel (Facebook/Instagram retargeting)
- Google Ads conversion tracking
- TikTok Pixel
- LinkedIn Insight Tag
4. Third-Party Cookies
Some cookies on our Website are set by third-party services. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Website and other websites. This information may be used to provide measurement services, target advertisements, and personalize content.
Key third-party services we use include:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics | google.com/privacy |
| Meta (Facebook) | Advertising & retargeting | facebook.com/privacy |
| Google Ads | Conversion tracking | google.com/privacy |
| B2B retargeting | linkedin.com/legal/privacy |
5. How to Control Cookies
You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can exercise your cookie preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that if you disable cookies, some parts of our Website may not function properly.
6. Cookie Retention Periods
The length of time a cookie remains on your device depends on whether it is a session or persistent cookie:
- Session cookies — deleted automatically when you close your browser
- Persistent cookies — remain for a defined period (typically 30 days to 2 years) or until manually deleted
- Third-party cookies — retention periods are set by the respective third party; please refer to their privacy policies
7. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA) and the United Kingdom, our use of cookies is governed by the General Data Protection Regulation (GDPR) and the ePrivacy Directive. The legal bases for our cookie usage are:
- Strictly necessary cookies — Legitimate interest (Art. 6(1)(f) GDPR); no consent required
- Analytics cookies — Your consent (Art. 6(1)(a) GDPR)
- Functional cookies — Your consent (Art. 6(1)(a) GDPR)
- Marketing cookies — Your consent (Art. 6(1)(a) GDPR)
You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
8. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. We will update this policy if a standard is established.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Company: LevelX L.L.C-FZ
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Email: [email protected]
Phone: +971 585485989